1. What is a Wall Pilot?

A Wall Pilot is a large format, semi-adhesive, form cut wall graphic that will not damage your walls. Wall Pilots are created using the best materials in the industry. Our vibrant inks withstand fading for years of vivid enjoyment. We print on a patented thick and highly durable vinyl which resists tearing and can be removed and reapplied. Finally, the form of every image is cut out with fine precision resulting in a wall graphic which appears to leap off the wall! Our professionals have years of experience in the photo and printing industries and oversee the entire process. Turn your favorite photo into a Wall Pilot!

2. How big is it?

o Jumbo (8' long side x up to 4' wide) $99.95
o Xlarge (6' long side x up to 4' wide) $79.95
o Large (4' long side x up to 4' wide) $59.95
o Medium (2' long side up to 2' wide) $29.95
o Small (14.5" long side x up to 10.5" wide) $19.95
o Wall Pilot Mural (Premium 8' x 4' wall hanging) $149.95

We would love to work with you so please contact us for pricing on custom sizing.

3. What's it made of?

We print on a patented thick and highly durable vinyl which resists tearing and can be removed and reapplied. Our vibrant inks withstand fading for years of vivid enjoyment.

4. Are Wall Pilot's easy to apply?

Wall Pilots adhere to many different surfaces. Wall Pilots work best on clean and dry smooth surfaces. Our patented vinyl was formulated to be used on painted interior surfaces. Our products will not damage properly prepared painted surfaces.


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1. What do you mean by ANYONE or ANYTHING can be a Wall Pilot?

• Now is your chance to be creative and make a statement. Nearly any theme will make a perfect Wall Pilot. WHAT IS YOUR PASSION?

o Sports
o Pets
o Military
o Wedding
o Hobbies
o Artwork
o Cars
o Genealogy
o Business Logos
o Window graphics
o Seasonal/Holiday
o Celebrations
o Birthday parties
o Motorcycles
o College themes
o Scouting
o Ballet
o Hunting
o Travel/Vacation
o Extreme sports
o Corporate needs

"Can't find your perfect Wall Pilot? Find millions of stock photography or graphics options by searching one of the many photo resource websites. Simply purchase a high resolution image (prices range from $5 to $15) and then upload to WallPilots.com. Begin your search now at any of the following websites:

1. ShutterStock.com
2. iStockPhoto.com
3. BigStockPhoto.com

At the many online stock photo site, the ideas are endless.

2. Can any image be a Wall Pilot?

Computer screen resolution and printer resolutions can vary.

Computers use ppi (pixels per inch) to measure clarity of text or images while printers utilize dpi (dots per inch) to print.

Certain characteristics of the print material may contribute to some variations in the appearance of your Wall Pilot compared to your computer screen.

3. Will my Custom Wall Pilot look just like it does on the computer screen (except larger and fully die cut)?

Very close. Computer screen resolution and printer resolutions are different. Computers use ppi (pixels per inch) to display text or images while printers utilize dpi (dots per inch) to print. However, we do process your images through our systems before printing to color match. Characteristics of the print material (matte, satin, gloss, etc.) will also affect the appearance of an image.

4. What should I keep in mind when shooting or selecting my photo?

The subject in your photo, at a minimum, should encompass 50% of the entire image. If the image does not meet this requirement the quality when enlarged will appear pixelated and blurry. You should also follow the guidelines set below for resolution requirements.

5. How should I configure my camera to get the best picture for my Wall Pilot?

We recommend using a camera that is at least 4MP (megapixels) or greater. The more megapixel's your camera has, the better the image.

Set your camera for the highest resolution. This is usually done under the "settings" of the menu section of your camera. If in doubt, you can always consult your manual. Be sure to use the highest possilbe setting, as it gives us more data to stretch your image into a Wall Pilot.

Try to avoid taking your photo using the "zoom" function. The closer you get to the subject without using zoom, the better. When you use the zoom feature, the image loses data.

We request a file size of 2048x1536 pixels. If you have some experience with cameras, you should know how to verify this. If not, don't worry about it. Your file size should be just fine if you've followed steps 1-3.

Do not change the resolution of your photo. Please send us the original file.

If possible, take your photo vertically and try not to cut off any part of the subject, like feet or arms.

6. What file formats do you accept?

Our designers can work with any of the following file formats:

• .jpg
• .tiff
• .psd
• RAW

***We require a minimum 300 dpi for any images that are to be reproduced larger than 48". All other images will require a minimum of 72dpi. Remember – the output quality is only as good as the input quality of the image.

7. What if the image I would like to use is on film?

If you do not have a digital file of your favorite photo, no problem. Send us your original photo or image and we will scan and produce your graphic for you. Your original image will be returned to you in a rolled tube along with your Wall Pilot.

8. What if my digital camera is less than 4 MP or I don't have one?

Welcome to WallPilot.com. WallPilot.com (WallPilot) provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: http://wallpilot.com/terms-conditions-a-17.html.

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1. How do I install it?

Installation is not difficult, yet care must be given to ensure your Wall Pilot is the greatest thing to adorn your wall.

1. Preparation

• Allow Wall Pilot to lay flat and adapt to room temperature for at least an hour.
• Measure location FIRST to make sure your huge Wall Pilot will fit on the wall.
• Select a smooth wall and wipe with a dry cloth. Do not wet the wall.
• Avoid product placement on newly painted walls with paint not fully cured.
• Wall Pilots are huge! We strongly recommend having two people assist with installation.

2. Application

• Do not remove the Wall Pilot from paper backing all at once.
• Begin with the top of image, peel off and apply a small portion at a time to wall.
• Continue to peel off paper backing while adhering the rest of the Wall Pilot.
• Once applied, reposition areas if necessary and smooth out any air pockets or wrinkles working from the center outward.

Tips

• Save backing in order to reuse Wall Pilot.
• For best results, remove and reapply Wall Pilot every 6 months (to prevent any potential damage to wall surface).
• Your passion is now on your wall. Enjoy your Wall Pilot!

2. What if it doesn't stick right?

Wall Pilot is made for just that your wall, If you tried to stick it something else well……… you're on your own – Wall Pilot is designed for clean, dry, flat wall surfaces. If you believe you have received a defective product contact our customer service team.

3. Does it matter what kind of wall I put it on?

Yes. Wall Pilot need clean, smooth, dry walls. Pebbly or rough textured walls are not friendly to Wall Pilot so don't go there. It's OK to put your Fathead over wallpaper but it has to be clean, dry, and smooth. Some coatings applied to wallpaper to improve the ability to clean it can decrease stickiness so check frequently to see if your Fathead shows signs of peeling off. And remember, your Fathead was made for use indoors, so don't be putting it on the side of your van.

4. Will it damage my wall?

No. Wall Pilot are perfectly safe for walls. The special low-tack adhesive does not leave any residue and will not pull off paint so long as the paint is in good condition and isn't already peeling. It's even safe to put up over wallpaper provided that the wallpaper itself adheres properly to the wall. See above for more information on the kind of walls Wall Pilot prefer.

5. Should I save the liner it comes on?

YES! These are the essential tools to transport your Wall Pilot if you move. So, please save the liner your Wall Pilot came on, and the TUBE that your Wall Pilot came in. Also, if for any reason you need to return your Wall Pilot, you MUST return it on the liner it came on.

6. How do I move my Wall Pilot to a new location?

Identify where you want to move your Wall Pilot, wipe the wall clean (no soap), wait until dry and then with the help of a friend carefully remove the Wall Pilot from one wall and carry it to the new location. If you are moving it to a new location that is not within walking distance, put your Wall Pilot back on the original liner it came with and transport to your new location.

7. What if I no longer have the liner that my Wall Pilot came on and I want to move it?

Pull out the wax paper. Peel the Wall Pilot off the wall and place it on a clean surface – STICKY SIDE UP – place enough wax paper to cover the entire area of your Wall Pilot and roll it up around any tube that is large enough. DO NOT FOLD your Wall Pilot as it will cause creases to appear.

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1. How soon can I have my Wall Pilot?

We are committed to getting your Wall Pilot order to you as fast as possible. Each Wall Pilot is a custom order and not printed until you have placed your order. You should allowup up to 10 days to recieve your order. We ship FedEx ground and FedEx overnight delivery is also available.

We ship Monday through Friday except holidays. Allow 1 full business day for us to process your order. Saturday, Sunday, and holidays are not business days. If you order on Friday and Monday is a holiday, then your order won't get processed until Tuesday.

2. Does Wall Pilot ship to P.O.Boxes?

Unfortunately, we are not able to ship to P.O. Boxes at this time. We recommend having your items shipped to a work address instead if that is possible.

3. Does Wall Pilot ship international?

Worldwide shipping is offered through the United States Postal Service.

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1. What's your Money Back Guarantee?

We deliver high-quality products and services - and we do so with a full 30 day money back guarantee on our gallery. If the custom products are flawed, then you may return the custom goods for a full refund, within 30 days of receiving your custom order. However, if you approve an image we feel is questionable no return will be accepted

2. What's the lowdown on returns?

For Wall Pilots created from customer images or photos, we will only replace items that were damaged during shipping or otherwise damaged in some material way. Because it is a custom product, we reserve the right to allow replacements based upon our discretion. However, you shouldn't have a problem if you've uploaded a photo that meets our specifications and followed the installation instructions closely.

If you believe that you have received a defective product, please email customer at

3. Can I cancel my order?

Yes, but only within the first 12 hours that you have placed your order.

4. Does Wall Pilot run specials?

We understand why you would want to buy several Wall Pilot. We offer discounts for orders of 5 or more of the same image. Please call to receive your discounts.

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1. Is your site secure?

Wall Pilot uses PayPal's integrate Website Payments Pro to keep your sensitive financial details safe.

2. I've forgotten my password, how can I log in?

If you've forgotten your password, use the e-mail address you signed up with and we'll send you an e-mail message containing your new password. Forgotten Password

3. I emailed customer service but haven't received a response.

Many times after replying to your e-mail we receive a bounce notification that indicates that your spam filter has rejected us. Please add us to your accepted list so we can assist you.

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1. Does Wall Pilot have an affiliate program? Business/Photographer opportunities

Wall Pilot LLC is an aggressive and flexible company who would very much like to do business with you. We have much to offer and are anxious to develop a profitable partnership with you. We can assist in raising funding for your cause or bring added product lines and revenue to your business. Please call or email to discuss how we may bring added value to your company.

2. Customer Service Hours of Operation?

Monday-Friday 9-5 MST.

3. Contact Wall Pilot?

It is our goal to provide our customers with the best products, prices, and service. We will do our best to accommodate your special needs. Please contact us with your questions

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1. ACCEPTANCE OF TERMS

Welcome to WallPilot.com. WallPilot.com (WallPilot) provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at:

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